It is important that you have a welcome message as soon as the customer wants to talk. You can greet your customers by managing your greeting message that matches your brand’s aesthetic!
- Setting Location: [Channel settings] → [Chat]→[Greetings]
Add language support
Is your business international? You can tailor your greeting message into whatever language you prefer. French, Japanese, Arabic, whatever language you want you can add and personalize.
Tip
The welcome message is automatically changed based on the browser language of the customer.
